AetherHFT is digital: a one-year licence for one public IP address.
7-day money-back guarantee
If AetherHFT is not right for you, ask for a full refund within 7 days of your purchase, for any reason. A refund ends access: the AetherHFT licence is switched off and you must stop using the copy you installed.
Other refunds
We also refund you in full, at any time, if:
- we could not activate your AetherHFT licence, and could not fix it; or
- you were charged twice for the same licence (the duplicate payment is returned).
After the 7-day window, payments are not refundable, except in the cases above or where the law requires a refund. Trading results — including losses, or a broker restricting latency trading on your account — are not grounds for a refund after the window.
How to ask
Message @AetherHFTbot from the Telegram account you bought with, and tell us your licence IP and the payment date.
How refunds are paid
Refunds go back the way you paid, in the amount and currency originally paid. Your bank may convert it back to your own currency, so the final amount can differ slightly because of exchange-rate movements.